Resources

Guides, rule changes and numbers for Australian aesthetic clinics

Written for clinic owners and practice managers: plain-English guides, dated notes on rule changes, and short papers on the numbers behind a clinic.

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Featured guide · Compliance

How to stay compliant

The rules that govern an Australian aesthetic clinic come from four different regulators. Here is what each one actually requires, in plain English, with a link to the source.

8 min read · 6 primary sources linked

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In this guide

01Four rulebooks, not one

02What you cannot say in public

03Testimonials, reviews and before-and-afters

04Assessment, consent and cooling-off

05Who may hold stock, and who may inject

06New South Wales changed on 5 November 2026

07Records, and how long to keep them

08Where to check

News

What changed

All news →

November 14, 2026

Rule change · NSW

NSW rules for cosmetic use substances are now in force

The Medicines, Poisons and Therapeutic Goods Regulation 2026 commenced in New South Wales on 5 November 2026. Part 9 sets what must be in place when a nurse administers a cosmetic use substance under a prescriber’s direction: the prescriber has reviewed the patient, and every administration is recorded in writing, batch number included.

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Guides

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Compliance

TGA advertising, Ahpra guidelines, state medicines law, consent and records.

How to stay compliant

Guide · 8 min read

The TGA rules, in plain English

Guide ·

3 min read

All in Compliance →

Clinic operations

Scheduling, no-shows, deposits, rooms and devices.

The empty chair: a practical guide to reducing no-shows

Guide ·

3 min read

Why your calendar double-books the laser room, and how to stop it

Guide ·

5 min read

All in Clinic operations →

Growth

New clients, rebooking, winning clients back, and the four numbers behind clinic revenue.

Six ways to bring in new clients, in the order we’d try them

Guide ·

4 min read

Winning back the clients who quietly stopped coming

Guide ·

5 min read

Four numbers that grow your clinic

Report · PDF, 3 pages

All in Growth →

Choosing software

Buyer’s guides, comparisons and what switching involves.

Choosing clinic software: a buyer’s guide for aesthetic clinics

Guide ·

3 min read

All in Choosing software →

Reports

Growth Papers

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Serene Growth Paper 01

Four numbers that grow your clinic

Most clinics chase new clients. The arithmetic says the fastest gain is usually somewhere else. This short paper breaks clinic revenue into four numbers, shows what a 5% lift in each is worth on a clinic doing just under $1 million, and explains why rebook rate is the one to fix first. Every figure carries its source, geography and year.

PDF · 3 pages · No email required

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Free growth analysis

A free growth analysis for your clinic

If you run your clinic on Timely or Fresha, we will analyse your booking and sales data with you and hand back practical growth recommendations. No cost, no obligation, and the findings are yours to keep either way.

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Frequently asked questions

Answers to the questions clinic owners ask before booking a demo.

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