Aesthetic clinics hold some of the most personal data any small business carries: medical histories, clinical photos, consent records. Serene is built and hosted as if that’s exactly what it holds. Because it is.
All Serene systems are hosted on secure Australian servers. Client records, photos, consent forms and payment records are stored onshore and don’t leave the country in the ordinary course of operation.
Serene runs on cloud infrastructure that is independently audited. The hosting and delivery layers carry SOC 2 Type 2 and ISO 27001 certification and an IRAP assessment, and payments are handled by Stripe, a PCI DSS Level 1 service provider, the most stringent level in the payments industry. Those certifications belong to the platforms Serene is built on, which is the point: your clinic's records sit on infrastructure audited to a standard no small software company could reach alone. Salon booking tools rarely clear this bar.
Security reviews, data-processing questions, or a due-diligence checklist from your insurer, send them through. Serious questions get serious answers. If you believe you’ve found a vulnerability, we want to hear about it.
A 30-minute demo, tailored to how your clinic runs. No pressure, no obligation.
